Terms of use

Merge 23: Ball Merge Puzzle

Türkçe

Effective 22 October 2026

Who we are

Merge 23 is made and published by Merve Uluser, an independent developer based in Türkiye ("we", "us"). Questions about these terms: privacy@merge23.com.

Agreeing to these terms

By playing Merge 23 you agree to these terms. How we handle your data is in the privacy policy. If you got the game from the App Store, Apple's standard Licensed Application End User License Agreement also applies; on Google Play, Google Play's terms apply as well. Where they and these terms cover the same thing, the store's terms decide your licence to use the app, and these terms are the rules of the game.

Merge 23 is a game for a general audience and is not directed to children under 13. If you are under the age of adulthood where you live, ask a parent or guardian before buying anything or messaging other players.

Your account

You can play as a guest, without an account; your game then lives on your phone and with a player ID on our server. Signing in with Apple or Google keeps your runs, name, friends, Sparks and settings across your phones. Keep your Apple or Google account safe — whoever can sign in with it can play as you.

You can sign out at any time, and delete your account in the game (Profile → Delete account). Deleting is permanent: your runs, statistics, name, friends, messages, Sparks — bought ones too — and Remove ads on that account are deleted. Remove ads comes back with Restore purchases on the same Apple ID or Google account.

Sparks

Sparks are the game's currency. You earn them by playing (big merges, a daily gift, an optional video) and can buy them in packs. You spend them on power-ups.

• Sparks are a licence to use a feature of the game, not property. They have no money value, can't be exchanged for money or anything outside the game, and can't be sold, traded or given to another player.
• How many Sparks you earn, what things cost and the daily limits are set by us and may change. A price shown in the game when you spend is the one that applies.
• We may correct a balance that is wrong because of a bug, an outage or a breach of these terms.
• Sparks belong to the account (or guest) that holds them. They are lost when that account is deleted, and may be lost if a guest's phone is reset or the app is deleted before signing in.

Purchases

Remove ads and Sparks packs are sold through the App Store or Google Play. The store takes the payment under its own terms; we never see your payment details.

• Remove ads is a one-time purchase. It turns off the banner and the full-screen ads between games for good. The optional videos for power-ups and Sparks stay — they only play when you choose to watch one. On another phone or after a reinstall, tap Restore purchases in the Store.
• Sparks packs are used up as you spend them, so they can't be restored.
• Refunds are requested from Apple or Google, who decide them. If a purchase is refunded, we take back what it gave you: the pack's Sparks (never taking your balance below zero) or Remove ads.
• If something you paid for didn't arrive, write to us with the date and what you bought — the game also tries again by itself.

Ads

Merge 23 is free and shows ads: a banner under the play area and, now and then, a full-screen ad after a game over — never while you play. Videos for power-ups and Sparks are optional. Ad choices are in the game (Profile → Ad privacy, where it applies) and in the privacy policy.

Names, messages and other players

Your nickname is shown on the leaderboards and to other players; with friends you can send quick messages and, when both of you are signed in, your own messages. Don't use a name or send a message that:

• is offensive, hateful, sexual, threatening or harassing;
• pretends to be someone else, or to be us;
• shares anyone's personal details, such as a phone number or an address;
• advertises, links somewhere or spams.

The game refuses some words, links and phone numbers automatically. You can report a name, a score or a message, and block any player; a blocked player can't message you, invite you or ask to be friends. A name reported by several signed-in players is replaced with a generated one. We read reports and may reset a name, delete a message or a score, or end a player's access to the online features.

Fair play

Leaderboards are only fun when they're real. Don't use modified apps, bots, scripts, or other tools that play for you or change the game, and don't use a bug to gain Sparks or score. Our server checks scores and Sparks; a score or balance that breaks these rules may be removed. In Multiplayer, leaving a match counts as a loss, and when nobody is online you may race a recorded run of another player.

What we can and can't promise

We work to keep Merge 23 running well, but the game is provided as it is. The online features — leaderboards, friends, messages, Multiplayer, Sparks and purchases — need an internet connection and our servers, and may sometimes be unavailable. We may change, pause or remove features, and one day stop running the game; if we do, we'll say so in the game or on this site in good time.

As far as the law allows, we are not liable for indirect losses, or for lost progress, Sparks or scores beyond what you paid us through the store in the twelve months before. Nothing in these terms takes away rights you have as a consumer under the law of the country you live in.

Ending your access

You can stop playing and delete your account at any time. If a player seriously or repeatedly breaks these terms, we may take away their access to the online features or delete their account; what they bought may then be lost, except where the law says otherwise.

Changes to these terms

We may update these terms as the game changes. The date at the top says when they last changed; for a change that matters, we'll also say so in the game. Playing after a change means you accept the new terms.

Law

These terms are governed by the laws of the Republic of Türkiye, without taking away the protection of the mandatory consumer laws of the country you live in. Before anything else, write to us — most problems are solved in an email.